Contact the no-spec Community editors

The way to reach the people who run the no-spec Community is by email at editors@no-spec.com. The editors read every message that arrives there. The same address covers the community and the main no-spec.com site. We are a small team and cannot promise a reply time, but reports about personal information and about posts that name a private person are handled first.

What to send

Paste the full address of the thread or post you mean from your browser's address bar, then say what you would like to happen. The most common requests are these.

• A correction. If a desk answer is wrong, out of date or relies on a weak source, tell us what is wrong and include the source that shows the right information. A link to a government page, the text of a statute, a professional body's published position or an official form is the most useful thing you can send.
• A removal request. If a post identifies you, your client or a colleague, or quotes a contract, an invoice or an email you did not agree to share, send the address of the post. You do not have to explain why you want it removed.
• A report about a post. If a post breaks the posting guidelines, for example by naming and accusing a private client, advertising a service, or sharing someone else's files, send the address and one sentence on the problem.
• A question about the forum. If something seems broken, tell us what you were doing and what you expected to happen.
• A request about your data. To see, correct or delete the information the forum holds about you, use the subject line "Data request" and write from the email address you use to sign in, so we can match it to your account.
• A suggestion. If a question keeps coming up that the forum does not answer well, or a section seems to be missing, tell us.

What we cannot help with by email

We cannot review your contract, draft a demand letter, or tell you whether you will win a dispute with a client. Those questions need someone who knows the law where you work and can read the whole file. Questions about your own situation belong in the forum, where other designers can add what worked for them and the answer can help the next person. If you email a case, we will usually point you to the right section and suggest how to frame the question without naming the client.

Please do not email us full contracts, invoices with a client's details, bank information or files you do not own. We do not need them to answer a question about the forum. We will never ask for a password. Members sign in with a link sent by email, so there is no password to share. If a message that claims to come from the forum asks for one, it is not from us.

Staff answers and corrections

The rates desk and the proof desk are the editors. If you think a desk answer is wrong, the fastest route is a reply in the thread with your source, because other readers see it straight away. If you would rather not post publicly, email the editors with the thread address. When we correct a desk answer, we add a dated note in the thread that says what changed and why.

Press and organizations

If you write about freelance design, teach a professional practice course, or work for an organization that supports designers, you are welcome to write to the same address. We will point you to the guide on no-spec.com that answers your question where one exists, and say plainly when we do not know something. The no-spec Community is independent and is not affiliated with any designer association, so we cannot speak for one.

Copyright notices

If you believe a post on the forum infringes your copyright, email the address above with the address of the post, a description of the work you own, and a statement that you are the owner or are authorized to act for the owner. We will review the post and remove material that should not be there.